FAQ

You’re not paying for a basic maintenance plan here. Many freelancers offer WordPress maintenance for just a few dozen euros a month. The truth is that in 99% of cases, you’ll be paying someone to activate the automatic updates on your website and do literally nothing.

The service I offer includes updating your extensions and the core of WordPress in a secure environment (in the event of incompatibility, the error is corrected immediately), as well as quality hosting (I don’t host your site on a cheap shared server with 200 other sites, you’re on a professional server powered 100% by renewable energy, along with the other customer sites that I maintain myself).

In the unlinkely event that your website goes down, I’ll be warned in the minute (litterally), and fix it before you or your clients notice it. Also, your site is backed up every day.

I use premium extensions and I take care of all their licences (unless your project requires a particular extension, which would be specified in my creation quote). For example, you’ll benefit from premium SEO software and WordPress security.

You can reach out to me Mon-Sat per email/phone or by creating  ticket in your client area.

The Care plan I offer would easily be billed twice as much if you were dealing with a large web agency (hosting not included!).

The cost of the service will depend on your needs and expectations, the amount of content (and therefore pages) to be created and optimised for your business, and the features to be implemented.

For a simple ‘business card’ website with a few customised pages, a contact form and an appointment booking system, you should expect to pay around €1,500.

Yes, I can migrate it to my server for you at no extra cost.

If you wish to remain on your original hosting provider, I cannot guarantee the correct operation, performance or security of your site.

Of course, this remains a possibility, and I’ll adapt the package to your situation, but bear in mind that it’s the server that ensures the performance and protection of a website above all, and not the plugins.

A personalized website allows you to showcase your work in a space that is uniquely yours and that reflects your personality.
Instead of relying solely on social networks, which are limited in terms of functionality and whose effectiveness fluctuates over time, a website helps to establish your professionalism and generates a new flow of leads.
A website evolves with your business, allowing you to add new features over time.

Defining your visual identity is a key stage that will have an impact on your image, both on your website and in your communications on social networks.
We can create these elements for you, or use existing ones for your site if you already have a graphic designer who has produced these elements.

We strongly recommend that all our customers, whether freelancers or companies, subscribe to one of our website management plans once the site is up and running.
We’ll manage all the day-to-day technical tasks for you: hosting, monitoring, security, updates, backups, all kinds of optimisation, and you’ll also benefit from our agency licences.
Our management plan includes our bug-fix guarantee.
Of course, you remain in control of managing the content of your site, and we are at your disposal if you have any questions.
If you decide to manage your site and its hosting yourself, we will point out the important tasks to consider to ensure its longevity, and assist you with its migration.

Yes, it’s a common request from freelancers.
We use a lightweight open-source solution with no tracking cookies that synchronises with your current diary solution to display available slots on the days and times of your choice.
Everything is automated, for as many types of appointment as you like.
And there’s no subscription to pay (unlike Calendly).

Yes, I offer Care plans for websites designed by other agencies. A initial audit of your site will enable me to define what I can handle and what some improvements are recommended before we start.

Your site is backed up every day. Another backup is by default done every week and cloned for higher security in case it gets corrupted or the server is damaged. If you need more frequent back-ups, this is totally possible. I can save your website every hour if necessary (if you run a busy ecommerce website for example). Please get in touch to discuss the possibilities based on your needs.

I secure access to your website by implementing a number of measures: Anti-DDoS level 7, optimised firewall for WordPress, selective access restrictions, proxy, protection against brute force attacks, Captcha protection via a CDN in the event of high traffic, 2FA, etc.
I also continuously scan your site for malware and monitor its status every minute.
Moreover, your site is backed up regularly on several separate servers to ensure that it can be restored if necessary.

The standard Careplan takes care of all the ‘technical’ tasks involved in managing your website.
For content creation/modification operations, I provide personalized tutorials (video/PDF) and are on hand if you have any questions.
If you’d like dedicated assistance to help you format and publish your blog posts, optimise your content for SEO, edit media or text, etc., I advise you to opt for a pack of webmastering hours at an interesting price.

If you think you only need occasional help, I can also help you manage your content at an hourly rate.

There are two possible scenarios:
– If you’re not a customer yet, I’ll need to retrieve your various accesses in order to assess the situation. Depending on the seriousness of the situation, I will draw up an estimate to get your site back online and secure it as quickly as possible.
– My customers who entrust me with the Care plan of their websites are covered against such risks. In the very unlikely event of a problem, I will be automatically notified by email within a minute thanks to my continuous monitoring, and will restore your site as a matter of priority.

A complete design project usually takes between 2 to 4 months to complete.
This includes strategic research, an SEO audit and detailed sitemap, wireframes and full web copywriting, creation of the graphic charter and mock-ups, web development and the optimisation, referencing and server management phases.
Large projects can take longer, smaller ones less.
As you can see, there’s no precise answer to this question.
But we will establish a roadmap and deadlines before launching your project.
You’ll get the answer in the sales proposal we’ll send you after your free introductory meeting.

There’s no direct answer to that question.
A website is like a house.
You can only estimate the cost of building a house if you already have a fairly clear idea of the materials needed, the complexity, the labour, the furniture, and the time required.
A website can cost several tens of thousands of euros.
For ‘showcase’ websites, prices start at €2,000.

We follow best practice and accessibility guidelines, such as WCAG, to ensure that your site is usable by people with disabilities.
This includes features such as keyboard navigation, good colour contrast and compatibility with screen readers.

We start by producing pages that are as light as possible, and avoid overloading them with excessive media and effects.
We use optimized coding practices and an efficient European hosting solution powered 100% by renewable energy to reduce the site’s carbon footprint.
In addition, for international audiences, we configure Content Delivery Networks (CDNs) to minimise energy consumption and improve performance.

Absolutely, our sites are totally responsive, and can be consulted equally well on mobile, tablet, laptop or desktop, with no negative impact on the design.
This improves both the user experience and SEO.

Template sites always look attractive when you browse them in catalogues, with their beautiful photographs and striking text.
But once you’ve removed the content, you’re left with a skeleton that imposes a structure that isn’t necessarily suited to your project.
These turnkey sites also generally require you to install certain extensions or page builders.
So the problem is as much one of form as content.
By creating a custom site, it’s the architecture and design that will adapt to your project, not the other way round.
We put in place the functionalities YOU need, for a unique final result that sets you apart from the competition.
For optimum performance and the ability to evolve and adapt your site to your business over time, something you won’t find using a site template.

Right from the design and development stage, your site is in a secure environment.
We believe that your data and that entrusted to you by your customers/visitors is important and must be under control.
That’s why we host your site ourselves, as well as our audience measurement solution.
Your site benefits from an SSL certificate that encrypts information transfers. We set up a 2FA system for accounts with sensitive access and provide ongoing security for your website as part of our managed services plan.

A custom site allows you to create a unique design that matches your brand identity.
It offers the flexibility to present your products or services in an innovative way, strengthening your online presence and attracting customers through well thought-out SEO work.

We implement robust security measures on our server dedicated to hosting our customers’ sites.
Each site is isolated from the others, and benefits from Litespeed Enterprise technology for unrivaled performance and security.
We also implement SSL certificates, regular software updates, daily redundant backups on 2 separate servers, malware scans and secure authentication methods to protect your site from threats and data breaches.

Yes, we build online shops using the famous open-source Woocommerce solution, which is integrated into WordPress.
Our shops are custom-built and can accept all the payment methods you want, in total security.

We implement SEO best practice, including optimised metadata, clean URLs and keyword-rich content.We also ensure that your site is fast and compatible with mobile devices, which are essential factors for search engine ranking.
See our SEO services page for more information.

We support non-profit associations and organisations involved in environmental or social causes, or committed to a more open and fair digital environment, by offering a discount on the quote.
This discount is at our discretion and depends on the type of project.

Our sites come with PDF and video tutorials so you can manage the content, even if you have turnover or need to refresh your memory.
What’s more, we offer you the option of video chats to help you get your website up and running.
If, despite everything, you feel you need regular assistance to put your content online or modify it, we recommend that you subscribe to the Professional plan, which includes hours of monthly work to manage your content (you can also ask for occasional help on a per-assignment basis).

A custom WordPress website allows non-profit organisations to have a unique online presence that reflects their mission and values.
It offers flexibility for fundraising, volunteer coordination, posting your events and news, and awareness/fundraising campaigns.

Absolutely, we can integrate popular donation platforms using iframe technology, or create customised donation forms tailored to your specific needs.
This allows you to collect and manage donations securely directly via your site (for example via secure payment).

We offer comprehensive maintenance plans, as with all our websites, which include hosting, regular updates, remote server back-ups, security checks and performance optimisation, to ensure your site runs smoothly and safely.
In addition to this, we can manage your content if you need help uploading or editing your content, such as blog posts or events (Professional plan).

We follow several successive steps detailed in our web design and development service.
These steps include a strategic analysis of your business, definition of the site architecture, UX and content writing, design, WordPress development, optimisation, security and SEO.