Website Care plan, hosting and assistance

You’re not paying for a basic maintenance plan here. Many freelancers offer WordPress maintenance for just a few dozen euros a month. The truth is that in 99% of cases, you’ll be paying someone to activate the automatic updates on your website and do literally nothing.

The service I offer includes updating your extensions and the core of WordPress in a secure environment (in the event of incompatibility, the error is corrected immediately), as well as quality hosting (I don’t host your site on a cheap shared server with 200 other sites, you’re on a professional server powered 100% by renewable energy, along with the other customer sites that I maintain myself).

In the unlinkely event that your website goes down, I’ll be warned in the minute (litterally), and fix it before you or your clients notice it. Also, your site is backed up every day.

I use premium extensions and I take care of all their licences (unless your project requires a particular extension, which would be specified in my creation quote). For example, you’ll benefit from premium SEO software and WordPress security.

You can reach out to me Mon-Sat per email/phone or by creating  ticket in your client area.

The Care plan I offer would easily be billed twice as much if you were dealing with a large web agency (hosting not included!).

Yes, I can migrate it to my server for you at no extra cost.

If you wish to remain on your original hosting provider, I cannot guarantee the correct operation, performance or security of your site.

Of course, this remains a possibility, and I’ll adapt the package to your situation, but bear in mind that it’s the server that ensures the performance and protection of a website above all, and not the plugins.

Yes, I offer Care plans for websites designed by other agencies. A initial audit of your site will enable me to define what I can handle and what some improvements are recommended before we start.

Your site is backed up every day. Another backup is by default done every week and cloned for higher security in case it gets corrupted or the server is damaged. If you need more frequent back-ups, this is totally possible. I can save your website every hour if necessary (if you run a busy ecommerce website for example). Please get in touch to discuss the possibilities based on your needs.

I secure access to your website by implementing a number of measures: Anti-DDoS level 7, optimised firewall for WordPress, selective access restrictions, proxy, protection against brute force attacks, Captcha protection via a CDN in the event of high traffic, 2FA, etc.
I also continuously scan your site for malware and monitor its status every minute.
Moreover, your site is backed up regularly on several separate servers to ensure that it can be restored if necessary.

The standard Careplan takes care of all the ‘technical’ tasks involved in managing your website.
For content creation/modification operations, I provide personalized tutorials (video/PDF) and are on hand if you have any questions.
If you’d like dedicated assistance to help you format and publish your blog posts, optimise your content for SEO, edit media or text, etc., I advise you to opt for a pack of webmastering hours at an interesting price.

If you think you only need occasional help, I can also help you manage your content at an hourly rate.

There are two possible scenarios:
– If you’re not a customer yet, I’ll need to retrieve your various accesses in order to assess the situation. Depending on the seriousness of the situation, I will draw up an estimate to get your site back online and secure it as quickly as possible.
– My customers who entrust me with the Care plan of their websites are covered against such risks. In the very unlikely event of a problem, I will be automatically notified by email within a minute thanks to my continuous monitoring, and will restore your site as a matter of priority.